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Home » Courses » English Proficiency

English Proficiency

  • By SkillsEquip
  • Beginner
    (5.0/ 1 Rating)
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Current Status

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Price

Free

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Course Outcomes:

By completing this course, learners will:

  • Gain confidence in using English for hospitality and tourism.
  • Develop skills for handling guest interactions professionally.
  • Improve cross-cultural communication and customer service delivery.
  • Prepare for career growth with advanced English proficiency.
Average Review Score:
★★★★★
Sarah Maita
Excellent
By Sarah Maita on February 7, 2025 at 10:20 am
★★★★★

Excellent

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Course Content

Module 1: Foundations of English Communication in Hospitality
Lesson 1: Greetings and Introductions:
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Lesson 2: Common Hospitality Terminology:
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Lesson 3: Basic Grammar for Clear Communication:
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Lesson 4: Handling Simple Inquiries:
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Lesson 5: Numbers, Dates, and Time: 1 Quiz
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Lesson Content
Module 1: Quiz
Module 2: Advanced Communication for Guest Interaction
Lesson 1: Handling Complaints and Concerns:
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Lesson 2: Providing Recommendations:
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Lesson 3: Telephone and Digital Communication:
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Lesson 4: Describing Facilities and Services:
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Lesson 5: Emergency Situations and Protocols: 1 Quiz
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Lesson Content
Module 2: Quiz
Module 3: Cross-Cultural Communication and Professional Growth
Lesson 1: Cultural Awareness in Communication:
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Lesson 2: Professional Etiquette and Language:
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Lesson 3: Promoting Tourism Experiences:
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Lesson 4: Interview and Career Advancement Skills:
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Lesson 5: Continuous Learning and Improvement: 1 Quiz
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Lesson Content
Module 3: Quiz
Full Course Assessment: English Proficiency
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Course Includes:

  • Price: Free
  • Instructor:SkillsEquip
  • Duration:8hrs
  • Lessons:15
  • Students:378
  • Language:English
  • Certifications:Yes
More Info

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