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Terms and Conditions

Last Updated: January 2025

Welcome to SkillsEquip! These Terms and Conditions govern your use of our website (“Site”) and services, including course enrollment and learning activities. By accessing or using SkillsEquip, you agree to comply with these terms. If you do not agree, please do not use our services.

  1. User Registration

1.1. To access certain features, users must create an account providing accurate and up-to-date information.

1.2. Users are responsible for maintaining the confidentiality of their login credentials and for all activities under their account.

1.3. SkillsEquip reserves the right to suspend or terminate accounts with false or misleading information.

  1. Course Enrollment & Access

2.1. Users may enroll in online courses via our website. Enrollment grants personal, non-transferable access to the purchased course materials.

2.2. Course access durations may vary and are specified at the time of enrollment.

2.3. SkillsEquip may update, modify, or discontinue courses without prior notice.

  1. Payment Policies

3.1. Course fees are payable at the time of enrollment through the accepted payment methods displayed at checkout.

3.2. Prices are subject to change, and SkillsEquip is not responsible for pricing errors.

3.3. Payment transactions are securely processed, but SkillsEquip is not liable for any third-party payment processor issues.

  1. Refund Eligibility

4.1. Refunds are only applicable under the following conditions:

  • Course access has not been utilized beyond the first module.
  • Refund requests are submitted within 7 days of purchase.

4.2. Approved refunds are processed within 14 business days.

4.3. No refunds are granted for completed courses, downloadable materials, or certificates.

  1. Intellectual Property Rights

5.1. All course content, including text, videos, graphics, and software, is the exclusive property of SkillsEquip or its licensors.

5.2. Users may not reproduce, distribute, modify, or resell any course materials without written permission.

5.3. Unauthorized use of content may result in legal action.

  1. Prohibited Conduct

6.1. Users must not:

  • Share login credentials or allow unauthorized access to their account.
  • Copy, distribute, or publicly display course content without permission.
  • Engage in fraudulent activities, spamming, or disruptive behavior.
  • Use the platform for unlawful purposes.
  1. Termination of Accounts

7.1. SkillsEquip reserves the right to terminate or suspend accounts that violate these Terms & Conditions without prior notice.

7.2. Users whose accounts are terminated due to policy violations are not eligible for refunds.

  1. Disclaimers of Liability

8.1. SkillsEquip provides courses “as is” and does not guarantee specific learning outcomes or career success.

8.2. We are not responsible for technical issues, interruptions, or third-party service failures.

8.3. To the fullest extent permitted by law, SkillsEquip is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

  1. Compliance with GDPR & Online Education Standards

9.1. SkillsEquip complies with GDPR regulations concerning data collection, processing, and user rights. Our Privacy Policy outlines how we handle user data.

9.2. Users can request access, modification, or deletion of their personal data by contacting support@skillsequip.com

  1. Governing Law & Dispute Resolution

10.1. The laws of Hong Kong govern these Terms & Conditions.

10.2. Any disputes will be resolved through arbitration in accordance with the Arbitration Ordinance of Hong Kong.

  1. Changes to Terms & Conditions

11.1. SkillsEquip reserves the right to update these terms at any time. Users will be notified of significant changes via email or website announcements.

11.2. Continued use of SkillsEquip services after changes indicates acceptance of the updated terms.

  1. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:  support@skillsequip.com
www.skillsequip.com

By using SkillsEquip, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

 

Affiliate Registration
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SkillsEquip is a trusted platform for online hospitality training, delivering affordable hospitality courses in Hotel Customer Service Training and Sustainable Tourism Practices programs. We specialize in high-quality professional training for international tourism and hospitality careers.

Contacts

  • Address
    Unit B 11/F – 23 Thomson Road, Wan Chai, Hong Kong
  • Phone
    +447842406501
  • Email
    Info@skillsequip.com

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